Privacy Policy

Last updated: January 2025

1. Introduction

VisaNewsToday ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services, including flight booking, travel agency connections, and immigration pathway information.

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information when you use our services:

  • Flight Booking Information: Full name, email address, phone number, passport details, travel dates, destination preferences, number of travelers, and special requirements
  • Contact Form Data: Name, email address, phone number, subject, and message content when you contact us or travel agencies
  • Travel Agency Inquiries: Contact details and specific travel requirements when connecting with our partner agencies
  • Account Information: If you create an account, we collect username, email, and encrypted password

2.2 Technical Information

  • Device Information: IP address, browser type, operating system, device identifiers
  • Usage Data: Pages visited, time spent on site, click patterns, referral sources
  • Location Data: General geographic location based on IP address for service customization

2.3 Cookies and Tracking Technologies

  • Essential Cookies: Required for website functionality, user preferences, and session management
  • Analytics Cookies: Help us understand website usage and improve user experience
  • Preference Cookies: Remember your settings, language preferences, and dark mode choices

3. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: Process flight bookings, facilitate travel agency connections, and provide immigration pathway information
  • Communication: Send booking confirmations, respond to inquiries, and provide customer support
  • Service Improvement: Analyze usage patterns to enhance website functionality and user experience
  • Legal Compliance: Meet regulatory requirements and prevent fraudulent activities
  • Marketing: Send relevant travel offers and updates (with your explicit consent)

4. Legal Basis for Processing

We process your personal information based on:

  • Contract Performance: To fulfill our services (flight bookings, agency connections)
  • Legitimate Interest: To improve our services and prevent fraud
  • Consent: For marketing communications and non-essential cookies
  • Legal Obligation: To comply with applicable laws and regulations

5. Data Sharing and Third Parties

5.1 When We Share Your Information

  • Travel Agencies: Contact details shared only when you specifically request connection with partner agencies
  • Service Providers: Trusted third-party services for email delivery, payment processing, and website hosting
  • Legal Requirements: When required by law, court order, or to protect our rights and safety

5.2 We Do NOT

  • Sell your personal information to third parties
  • Share your data for advertising purposes without consent
  • Transfer data to countries without adequate protection measures

6. Data Security and Protection

We implement comprehensive security measures including:

  • Encryption: All sensitive data is encrypted in transit and at rest
  • Access Controls: Strict access limitations to authorized personnel only
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Secure Infrastructure: Industry-standard hosting and database security
  • Data Backup: Regular encrypted backups with secure storage

7. Data Retention

We retain your information for the following periods:

  • Booking Data: 7 years for legal and tax compliance
  • Contact Information: 3 years or until you request deletion
  • Website Analytics: 26 months maximum
  • Marketing Consent: Until withdrawn or 2 years of inactivity

8. Your Rights and Choices

Under applicable data protection laws, you have the right to:

  • Access: Request a copy of your personal information
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Receive your data in a structured, machine-readable format
  • Restriction: Limit how we process your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Revoke consent for marketing or cookies at any time

9. International Data Transfers

If we transfer your data internationally, we ensure adequate protection through:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses approved by data protection authorities
  • Certification schemes and codes of conduct

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

  • Email notification (if you have an account)
  • Prominent notice on our website
  • Updated "Last modified" date

12. Compliance and Certifications

We comply with applicable data protection regulations including:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Other applicable regional privacy laws

13. Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact us:

  • Email: privacy@visanewstoday.com
  • General Contact: info@visanewstoday.com
  • Data Protection Officer: dpo@visanewstoday.com
  • Response Time: We will respond to your request within 30 days

Supervisory Authority: You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.